Procurement of a registration client for NVDB in the Norwegian Public Roads Administration.

The Norwegian Public Roads Administration needs a dynamic and modern registration client for NVDB for registration and updating of characteristics both in the field and in offices. The aim is to find a good tool (service) in the market that can be used to register road objects with the possibility to update properties. The registration client shall primarily be used in the divisions of registration personnel and by executive officers who are working on updating both in offices and in the field.

Estimated total of approx. 150 users. The scope of the procurement is the following:

• Registration tool for NVDB as a service.
• Carry out an establishment phase with the creation of users together with the internal project group up until the launch of the new registration client, see the agreement point 3.1 Plan for the establishment phase.
• The tenderer is responsible for the operation and management of the system.
• Training of users in the form of webinars and classroom courses for training of users.
• 1st and 2nd line user support. Enquiries can come from the user directly by telephone or electronic (registration form on the internet, email etc.)
• Access to consultancy services on an hourly basis during the contract period.