Call for tenders Services

Beheer en ondersteuning van een bestaande infrastructuur Unified Communications en hernieuwing van een platform CCaaS.

Notice published in Dutch. The AI analysis summarises it for you in your language.

I want this contract Official notice and documents

“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).

Public buyer: Mutual IT asbl
Anderlecht
Place of performance: 1070 Anderlecht, Brussels-Capital
not published: buyer's address
Planned end of contract: 1 January 2031
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 23 March 2026
Notice language: Dutch

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Description

Gestion, support d’une infrastructure Unified Communications existante et renouvellement d’une plateforme CCaaS

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

72500000

Winning prices for comparable contracts

A quarter below: €66,601
Median: €126,075
A quarter above: €492,058

Amounts awarded (excl. VAT) over the last 3 years for 36 contracts in the same CPV group (7250…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

Likely competitors: who wins with this buyer in this field

LCL Belgium SA · 1 contract won
DIOSS Smart Solutions · 1 contract won

Partners and subcontractors

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Companies winning this type of contract in the region

SoftwareONE BE · 4 contracts won in 3 years
Fujitsu Technology Solutions · 3 contracts won in 3 years
CEGEKA · 3 contracts won in 3 years
GMI group · 3 contracts won in 3 years
CRONOS PUBLIC SERVICES · 2 contracts won in 3 years
Delaware Consulting cvba · 2 contracts won in 3 years
SYNTELLIGEN · 2 contracts won in 3 years
REDCORP · 2 contracts won in 3 years

Possible partners for a temporary consortium or subcontracting… and competitors worth knowing.

Similar contracts already awarded

Contract	Winner	Amount
Mise à disposition d’environnements data centers, de services d’interconnectivité et de services associés Mutual IT asbl · 27 October 2025	LCL Belgium SA	€10,312,500
Licences IT « as a service » SPF Justice · 22 October 2026	CRONOS PUBLIC SERVICES CEGEKA Bechtle SoftwareONE BE Protinus IT B.V. FUJITSU TECHNOLOGY SOLUTIONS	€130,030,827
Renouvellement licence Dynatrace Saas Smals · 21 October 2026	CRONOS PUBLIC SERVICES	€29,923
Renouvellement support GMI Smals · 21 October 2026	GMI Group	€343,338
Renouvellement de la maintenance des licences OpenText Smals · 21 October 2026	Open Text Coöperatief U.A.	€30,275

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 197181-2026.