PublizoomAward notice Services
IT Operational Services
- Public buyer
- EKSPORTFINANSIERING NORGE
OSLO - Place of performance
- OSLO
- Estimated value
- €45,000,000 excl. VAT
- Planned end of contract
- 26 June 2029
likely re-tender around December 2028 - Bids received
- 10
- Procedure
- Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer. - Publication
- 9 July 2026
- Notice language
- English
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Description
The procurement shall result in a contract with an IT operations provider who can operate and manage Exfins IT services. This involves an agreement for both the migration project and the ongoing operations. The agreements shall cover the entire IT operation's stack, including server operations, infrastructure, application management, database, network, security, service desk/user support and client management.
In short:
- Migration of server and application landscape to a new operational platform
- Establishment of service desk and user support system with defined SLA's Implementation of monitoring and security systems.
- Documentation of routines and processes for operation and management.
- Implementation of routines for life cycle management of client equipment and software, including licence handling
- Establishment of a reporting model for SLA, performance, costs and events.
- Project implementation of migration/transition to a new operations platform (plan, test, production, stabilisation period, training)
Awarded to
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
72500000 72000000 72250000 72253000 72253200 72300000 72510000 72514000 72600000 72611000
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 472301-2026.