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HRB - Implementation of a Cloud Based Voice System

Public buyer
The Health Research Board
Dublin
Place of performance
Dublin
Estimated value
€150,000 excl. VAT
Amount awarded
€150,000 excl. VAT
Planned end of contract
9 June 2036
likely re-tender around December 2035
Bids received
3
Form
Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure
Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication
31 July 2026
Notice language
English

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Description

The Health Research Board (hereinafter referred to as the “HRB”) is a statutory agency under the aegis of the Department of Health. The HRB’s mission is to support research that improves people's health, promotes evidence-informed care, and creates solutions to societal challenges. Our vison is ‘better health through excellent research, data and evidence.’ An overview of the HRB’s objectives and activities may be found in The HRB Strategy 2021-2025, Health research - making an impact, (https://www.hrb.ie/strategy-2025/).

The nature of the contract involves the transitioning off an existing on premise legacy phone and voicemail system to a cloud-based alternative.

Awarded to

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

72212510 64200000

Winning prices for comparable contracts

A quarter below
€120,000
Median
€248,000
A quarter above
€700,000

Amounts awarded (excl. VAT) over the last 3 years for 13 contracts in the same CPV group (7221…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 531429-2026.