Award notice Services
CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group
- Public buyer
- European Investment Bank
Luxembourg - Place of performance
- Luxembourg
- Amount awarded
- €250,000,000 excl. VAT
- Planned end of contract
- 7 July 2034
likely re-tender around January 2034 - Bids received
- 3
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer. - Publication
- 4 August 2026
- Notice language
- English
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Description
The objective of this call for tenders (competitive procedure with negotiation) is to award a framework agreement to a single successful tenderer for the provision of IT Infrastructure and Operations Managed Services. The scope of the framework agreement encompasses 11 domains covering on-premises and 2 cloud landing zones (AWS and Azure). Below is an estimation of the volumetrics for each of the domains, reflecting current EIBG infrastructure design and being subject to natural evolution as technologies progress:
- Domain 1 (network services): 550 switches, 90 routers, 1134 access points, 60 other network devices
- Domain 2 (unified communication): 320 collaboration rooms
- Domain 3 (database services): 600 databases
- Domain 4 (Server operating systems services): 3000 servers
- Domain 5 (Automation services): 4 Ansible platforms, 4 Terraform platforms, 170 AzureDevops Agents, 1 Automic platforms, 80 Automic agents, 4 UIPath robots, 6 Outsystem Platforms
- Domain 6 (virtual services): 102 SDDC VxRail physical servers, 10 Tanzu physical servers, Cloud Landing Zones
- Azure, Cloud Landing Zones
- AWS
- Domain 7 (backup services): 11 backup appliances, 12 disaster recovery appliances
- Domain 8 (Datacentre Support and Infrastructure Asset Management Services): 72 racks, 122 hardware appliances
- Domain 9 (Observability and Scheduling Services): 3500 monitored hosts, 200 monitored applications
- Domain 10 (IT Operations Support Services): 30000 Configuration Items in CMDB; 24/7 support of operator
- Domain 11 (Client Platform Services): 21 physical windows servers, 1100 virtualized servers.
For more details please refer to the procurement documents.
Awarded to
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
72000000 72100000 72220000 72222300 72228000 72240000 72246000 72253200 72700000 72710000
Winning prices for comparable contracts
- A quarter below
- €320,580
- Median
- €645,100
- A quarter above
- €1,114,025
Amounts awarded (excl. VAT) over the last 3 years for 10 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
Similar contracts already awarded
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 538797-2026.