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CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group

Public buyer
European Investment Bank
Luxembourg
Place of performance
Luxembourg
Amount awarded
€250,000,000 excl. VAT
Planned end of contract
7 July 2034
likely re-tender around January 2034
Bids received
3
Form
Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure
Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication
4 August 2026
Notice language
English

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Description

The objective of this call for tenders (competitive procedure with negotiation) is to award a framework agreement to a single successful tenderer for the provision of IT Infrastructure and Operations Managed Services. The scope of the framework agreement encompasses 11 domains covering on-premises and 2 cloud landing zones (AWS and Azure). Below is an estimation of the volumetrics for each of the domains, reflecting current EIBG infrastructure design and being subject to natural evolution as technologies progress:

  • Domain 1 (network services): 550 switches, 90 routers, 1134 access points, 60 other network devices
  • Domain 2 (unified communication): 320 collaboration rooms
  • Domain 3 (database services): 600 databases
  • Domain 4 (Server operating systems services): 3000 servers
  • Domain 5 (Automation services): 4 Ansible platforms, 4 Terraform platforms, 170 AzureDevops Agents, 1 Automic platforms, 80 Automic agents, 4 UIPath robots, 6 Outsystem Platforms
  • Domain 6 (virtual services): 102 SDDC VxRail physical servers, 10 Tanzu physical servers, Cloud Landing Zones
  • Azure, Cloud Landing Zones
  • AWS
  • Domain 7 (backup services): 11 backup appliances, 12 disaster recovery appliances
  • Domain 8 (Datacentre Support and Infrastructure Asset Management Services): 72 racks, 122 hardware appliances
  • Domain 9 (Observability and Scheduling Services): 3500 monitored hosts, 200 monitored applications
  • Domain 10 (IT Operations Support Services): 30000 Configuration Items in CMDB; 24/7 support of operator
  • Domain 11 (Client Platform Services): 21 physical windows servers, 1100 virtualized servers.

For more details please refer to the procurement documents.

Awarded to

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

72000000 72100000 72220000 72222300 72228000 72240000 72246000 72253200 72700000 72710000

Winning prices for comparable contracts

A quarter below
€320,580
Median
€645,100
A quarter above
€1,114,025

Amounts awarded (excl. VAT) over the last 3 years for 10 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 538797-2026.