Award notice Services
CFT 3942 - Provision of a Digital Services Platform VERSION 2
- Public buyer
- South Dublin County Council
Dublin - Place of performance
- Dublin
- Estimated value
- €5,000,000 excl. VAT
- Amount awarded
- €5,000,000 excl. VAT
- Planned end of contract
- 27 July 2036
likely re-tender around January 2036 - Bids received
- 8
- Procedure
- Open procedure
Any company may submit a bid. - Publication
- 17 August 2026
- Notice language
- English
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Description
SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
Awarded to
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
72212333
Winning prices for comparable contracts
- A quarter below
- €120,000
- Median
- €248,000
- A quarter above
- €700,000
Amounts awarded (excl. VAT) over the last 3 years for 13 contracts in the same CPV group (7221…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 567606-2026.