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Einsatz eines Überlauf-Callcenters
Notice published in German. The AI analysis summarises it for you in your language.
- Public buyer
- Stadtreinigung Hamburg AöR
Hamburg - Place of performance
- Hamburg
- Amount awarded
- €1,600,000 excl. VAT
- Planned end of contract
- 31 December 2028
likely re-tender around July 2028 - Bids received
- 5
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Open procedure
Any company may submit a bid. - Publication
- 4 September 2026
- Notice language
- German
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Description
Für die Stadtreinigung Hamburg wird ein Überlauf-Callcenter gesucht. Durch den Einsatz eines Überlauf-Callcenters soll die Kundenzufriedenheit gesteigert und die Erreichbarkeit in Spitzenzeiten verbessert werden.
Awarded to
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
90513900
Winning prices for comparable contracts
- A quarter below
- €1,001
- Median
- €228,607
- A quarter above
- €1,373,578
Amounts awarded (excl. VAT) over the last 3 years for 51 contracts in the same CPV group (9051…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
Similar contracts already awarded
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 610111-2026.