PublizoomAward notice Supplies
9315 Claims Management System
- Public buyer
- Coras Iompair Eireann (CIE Utility)
Dublin - Place of performance
- Dublin
- Estimated value
- €1,099,200 excl. VAT
- Amount awarded
- €1,099,200 excl. VAT
- Planned end of contract
- 10 August 2034
likely re-tender around February 2034 - Bids received
- 9
- Procedure
- Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer. - Publication
- 17 September 2026
- Notice language
- English
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Description
The current Claims Management System (CMS) is based on an on-premises version of Microsoft Dynamics. The CMS is now end-of-life, and a replacement system/package is being sought to address the end-of-life status and include improvements that have been identified in business process list above. The CIÉ Group Claims and Risk Office is seeking a comprehensive claims management solution and related services to streamline and enhance its internal processes.
The Solution should enhance operational efficiency, improve data security, and boost overall productivity within the CIÉ Group Claims and Risk Office and CIÉ. The preferred Solution is a Software-as-a-Service (SaaS) model, with single sign-on (SSO) functionality to ensure seamless and secure access for CIÉ employees and be capable of managing and supporting core business processes, additional details included in the PQQ document.
Awarded to
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
48000000 48100000 48200000 48300000 48400000 48500000 48600000 48700000 48800000 48900000
Winning prices for comparable contracts
- A quarter below
- €124,812
- Median
- €498,375
- A quarter above
- €1,109,425
Amounts awarded (excl. VAT) over the last 3 years for 20 contracts in the same CPV group (4800…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 641436-2026.