Call for tenders Services
IT-Hotline (First-Level-Support)
Notice published in German. The AI analysis summarises it for you in your language.
Tenders due in 5 days — 28 October 2026 at 12:00
“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).
- Public buyer
- Deutscher Bundestag - Vergabereferat
Berlin - Place of performance
- Berlin
- Planned end of contract
- 31 January 2031
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Open procedure
Any company may submit a bid. - Publication
- 25 September 2026
- Notice language
- German
AI analysis: go for it or not?
Summary in English, criteria, documents to provide and a GO / NO GO verdict in one minute.
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Description
Betrieb einer qualifizierten IT-Hotline für die Anwenderinnen und Anwender des Deutschen Bundestages (First-Level-Support)
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
72000000
Winning prices for comparable contracts
- A quarter below
- €160,002
- Median
- €374,980
- A quarter above
- €987,569
Amounts awarded (excl. VAT) over the last 3 years for 106 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
Likely competitors: who wins with this buyer in this field
- baramundi software GmbH · 1 contract won
- 4ALLPORTAL GmbH · 1 contract won
- Interflex Datensysteme GmbH · 1 contract won
Partners and subcontractors
Contract too big or too broad for you alone? Bid as a temporary consortium, or offer your services as a subcontractor.
Create your free account to see who is looking for a partner on this contract, and to register.
Similar contracts already awarded
| Contract | Winner | Amount |
|---|---|---|
| Rahmenvereinbarung über die Wartung, Pflege und Weiterentwicklung der DAkkS-Webseite Deutsche Akkreditierungsstelle GmbH (DAkkS) · 23 October 2026 |
Titanom Solutions GmbH | €441,600 |
| PolBln 351_26 EU POLIKS-Schnittstelle OZG Onlinewache Polizei Berlin · 23 October 2026 |
T-Systems Information Services GmbH | €288,675 |
| Unterstützungsleistungen im Bereich Informationssicherheit Common Codes GmbH · 23 October 2026 |
Fraunhofer-Gesellschaft zur Förderung der angewandten Forschung e.V., für ihr Fraunhofer Institut für Angewandte und Integrierte Sicherheit (AISEC) | €3,200,000 |
| Zentrales Server-System für die Verwaltung und Überwachung von Stationsleittechnikanlagen DB Energie GmbH (Bukr 31) · 21 October 2026 |
Schneider Electric GmbH | – |
| P1013 SdT Editor Bundesamt für Sicherheit in der Informationstechnik · 21 October 2026 |
cronn GmbH | €297,143 |
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 661231-2026.