PublizoomCall for tenders Services
Customer Communication Management (CCM)
Notice published in Dutch. The AI analysis summarises it for you in your language.
Tenders due in 73 days — 4 January 2027 at 10:00
“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).
- Public buyer
- Stedin
Rotterdam - Place of performance
- Rotterdam
- Estimated value
- €2,400,000 excl. VAT
- Planned end of contract
- 1 April 2031
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Open procedure
Any company may submit a bid. - Publication
- 22 October 2026
- Notice language
- Dutch
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Description
Het voorwerp van de aanbesteding is het contracteren van een leverancier die een Customer Communication Management -oplossing implementeert, support biedt en naast het leveren van operationele diensten ook actief meedenkt en adviseert over het inzetten van een CCM-oplossing in de toekomst.
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
72000000 48300000 48310000
Winning prices for comparable contracts
- A quarter below
- €317,750
- Median
- €672,166
- A quarter above
- €1,550,000
- This contract (estimated)
- €2,400,000
Amounts awarded (excl. VAT) over the last 3 years for 68 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
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Similar contracts already awarded
| Contract | Winner | Amount |
|---|---|---|
| Deployment of BonafID and geteduroam services GÉANT · 23 October 2026 |
DAASI International | – |
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Zorgned Automatisering B.V. | €733,032 |
| P&C Systeem Gemeente Heemstede · 22 October 2026 |
ilionx Group B.V. | €365,564 |
| Gemeente IJsselstein - Financieel systeem Gemeente IJsselstein · 21 October 2026 |
Centric Netherlands B.V. | €989,965 |
| EA Datacenter 1 - Erasmus MC Erasmus MC · 21 October 2026 |
Greenhouse Datacenters B.V. | €1 |
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 731352-2026.