Call for tenders Services
ZEUS - Central End User Services
Notice published in German. The AI analysis summarises it for you in your language.
Applications due in 24 days — 16 November 2026 at 12:00
“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).
- Public buyer
- TenneT TSO GmbH
Bayreuth - Place of performance
- Bayreuth
- Estimated value
- €1 excl. VAT
- Planned end of contract
- 1 July 2033
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer. - Publication
- 13 October 2026
- Notice language
- German
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Description
Gegenstand des Vergabeverfahrens ist die Erbringung zentraler End-User-Services für die TenneT TSO GmbH. Der Leistungsumfang umfasst insbesondere Servicedesk, ESM-Support, Messaging, Endpoint Management, Fieldservice, besondere Endgeräte, Client Security, Collaboration und Tenant-Betrieb, AV-Services, Telefonie, Mobile Contract Management sowie Scan-Copy-Print. Hinzu kommen übergreifendes IT-Service-Management, Governance und Reporting, Transition und Projekte, kontinuierliche Verbesserung sowie Exit-Unterstützung.
Die Leistungen sind als integrierte Full-Managed Services in übergreifender Gesamtverantwortung zu erbringen. Die Vergabe erfolgt als Einzelvertrag mit einem (1) Auftragnehmer. Weitere Einzelheiten ergeben sich aus den Vergabeunterlagen.
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
72000000
Winning prices for comparable contracts
- A quarter below
- €160,002
- Median
- €374,980
- A quarter above
- €987,569
- This contract (estimated)
- €1
Amounts awarded (excl. VAT) over the last 3 years for 106 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
Likely competitors: who wins with this buyer in this field
- Arvato Systems GmbH · 1 contract won
- Virtimo AG · 1 contract won
Partners and subcontractors
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Similar contracts already awarded
| Contract | Winner | Amount |
|---|---|---|
| Operational Planning Control Systems (OPCS) für Kapazitäts- und Engpassmanagement TenneT TSO GmbH · 27 August 2026 |
Virtimo AG | €1 |
| NGIn (Next Generation Infrastructure) für die Erbringung von kritischen IT-Infrastruktur Services TenneT TSO GmbH · 27 August 2026 |
Arvato Systems GmbH | €1 |
| PolBln 351_26 EU POLIKS-Schnittstelle OZG Onlinewache Polizei Berlin · 23 October 2026 |
T-Systems Information Services GmbH | €288,675 |
| Unterstützungsleistungen im Bereich Informationssicherheit Common Codes GmbH · 23 October 2026 |
Fraunhofer-Gesellschaft zur Förderung der angewandten Forschung e.V., für ihr Fraunhofer Institut für Angewandte und Integrierte Sicherheit (AISEC) | €3,200,000 |
| Rahmenvereinbarung über die Wartung, Pflege und Weiterentwicklung der DAkkS-Webseite Deutsche Akkreditierungsstelle GmbH (DAkkS) · 23 October 2026 |
Titanom Solutions GmbH | €441,600 |
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 705149-2026.