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ZEUS - Central End User Services

Notice published in German. The AI analysis summarises it for you in your language.

Applications due in 24 days — 16 November 2026 at 12:00

“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).

Public buyer
TenneT TSO GmbH
Bayreuth
Place of performance
Bayreuth
Estimated value
€1 excl. VAT
Planned end of contract
1 July 2033
Form
Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure
Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication
13 October 2026
Notice language
German

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Description

Gegenstand des Vergabeverfahrens ist die Erbringung zentraler End-User-Services für die TenneT TSO GmbH. Der Leistungsumfang umfasst insbesondere Servicedesk, ESM-Support, Messaging, Endpoint Management, Fieldservice, besondere Endgeräte, Client Security, Collaboration und Tenant-Betrieb, AV-Services, Telefonie, Mobile Contract Management sowie Scan-Copy-Print. Hinzu kommen übergreifendes IT-Service-Management, Governance und Reporting, Transition und Projekte, kontinuierliche Verbesserung sowie Exit-Unterstützung.

Die Leistungen sind als integrierte Full-Managed Services in übergreifender Gesamtverantwortung zu erbringen. Die Vergabe erfolgt als Einzelvertrag mit einem (1) Auftragnehmer. Weitere Einzelheiten ergeben sich aus den Vergabeunterlagen.

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

72000000

Winning prices for comparable contracts

A quarter below
€160,002
Median
€374,980
A quarter above
€987,569
This contract (estimated)
€1

Amounts awarded (excl. VAT) over the last 3 years for 106 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

Likely competitors: who wins with this buyer in this field

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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 705149-2026.