Award notice Services

Služby externího call centra

Notice published in Czech. The AI analysis summarises it for you in your language.

Official notice and documents

Public buyer: ČEZ Prodej, a.s.
Praha - Michle
Place of performance: Praha - Michle
Estimated value: €250,000,000 excl. VAT
Planned end of contract: 1 September 2030
likely re-tender around March 2030
Bids received: 1
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 9 July 2026
Notice language: Czech

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Description

Předmětem tohoto zadávacího řízení je sjednání Rámcové dohody na služby externího call centra. Předmětem veřejných zakázek zadávaných na základě Rámcové dohody je obsluha zákazníků.

Awarded to

Konecta Czech a.s.

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

79512000

Similar contracts already awarded

Contract	Winner	Amount
Služby externího call centra 3Q2026 ČEZ Prodej, a.s. · 12 October 2026	Revido s.r.o. ADMINISTER, spol. s r.o. Konecta Czech a.s.	–
Zajištění služeb externího call centra ii. Pražská plynárenská, a.s. · 9 July 2026	Go Digital! a.s.	–

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 473379-2026.