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PRISE EN CHARGE ET TRAITEMENT DES APPELS LOCATAIRES EN DEBORDEMENT (Accord-cadre à bons de commandes)
Notice published in French. The AI analysis summarises it for you in your language.
- Public buyer
- Valophis Habitat, OPH du Val de Marne
Créteil cedex - Place of performance
- Créteil cedex
- Amount awarded
- €1,300,000 excl. VAT
- Planned end of contract
- 24 July 2030
likely re-tender around January 2030 - Bids received
- 7
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Open procedure
Any company may submit a bid. - Publication
- 17 August 2026
- Notice language
- French
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Description
PRISE EN CHARGE ET TRAITEMENT DES APPELS LOCATAIRES EN DEBORDEMENT (Accord-cadre à bons de commandes)
Awarded to
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
79512000 79511000
Winning prices for comparable contracts
- A quarter below
- €99,201
- Median
- €495,469
- A quarter above
- €1,200,000
Amounts awarded (excl. VAT) over the last 3 years for 5 contracts in the same CPV group (7951…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
Similar contracts already awarded
| Contract | Winner | Amount |
|---|---|---|
| Permanence telephonique en dehors des heures d'ouverture de territoire habitat Territoire Habitat 90 · 22 October 2026 |
SOFRATEL CAT SARL | €85,520 |
| Centre d'appel pour la gestion et le traitement des demandes d'interventions urgentes hors heures ouvrees VAL D'OISE HABITAT · 15 October 2026 |
SOFRATELCENTRE D'ACCUEILTELEPHONIQUE | €495,469 |
| Prestations d'externalisation des appels en debordement sur le patrimoine de gennevilliers habitat GENNEVILLIERS HABITAT · 14 October 2026 |
ALTA ETIC | €291,700 |
| Prestations de renfort du Centre de relations clients de l’INPI. INPI · 16 September 2026 |
Teletech International | €61,745,011 |
| Prestation d’astreinte technique pour le Centre Hospitalier d’Abbeville et le Centre Hospitalier de l’Arrondissement de Montreuil-sur-Mer. CHU AMIENS PICARDIE, établissement support du GHT Somme Littoral Sud · 3 August 2026 |
EIFFAGE ENERGIE SYSTEMES NORD - ETABLISSEMENT DE WIMILLE | €412,000 |
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 566606-2026.