Award notice Services

Raamovereenkomst voor extern call- en/of contact center

Notice published in Dutch. The AI analysis summarises it for you in your language.

Official notice and documents

Public buyer: Sint-Trudo Ziekenhuis VZW
Sint-Truiden
Place of performance: 3800 Sint-Truiden, Limburg
Amount awarded: €129,786 excl. VAT
Planned end of contract: 24 June 2028
likely re-tender around December 2027
Bids received: 7
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 2 April 2024
Notice language: Dutch

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Description

Raamovereenkomst voor extern call- en/of contact center

Awarded to

WEngage NV BCE/KBO 0793.259.664

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

64210000

Winning prices for comparable contracts

A quarter below: €349,586
Median: €790,291
A quarter above: €1,107,993

Amounts awarded (excl. VAT) over the last 3 years for 8 contracts in the same CPV group (6421…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

Similar contracts already awarded

Contract	Winner	Amount
SMS-IVR Diensten De Vlaamse Radio en Televisieomroep · 21 October 2026	CM.COM BELGIUM	€747,000
Mobiele Telefonie Diensten De Vlaamse Radio en Televisieomroep · 7 October 2026	PROXIMUS	€8,250,000
Téléphonie VOIP Caisse publique wallonne d'allocations familiales-FAMIWAL · 30 September 2026	MIXvoip	€169,545
Accord-cadre mono-attributaire de services VOIP Centrale de marchés de l'enseignement Catholique · 28 September 2026	MixVOIP SA	€12,000,000
Acquisition de services de telecommunications mobiles Union Nationale des Mutualités Libres · 23 September 2026	Telenet SA	€2,650,000

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 191812-2024.