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Award notice Services

External service desk to provide support in complying with the AI Act

Public buyer
European Commission, DG CNECT - Communications Networks, Content and Technology
Brussels
Place of performance
1049 Brussels
not published: buyer's address
Estimated value
€2,000,000 excl. VAT
Amount awarded
€1,500,030 excl. VAT
Planned end of contract
6 August 2027
likely re-tender around February 2027
Bids received
7
Procedure
Open procedure
Any company may submit a bid.
Publication
8 August 2025
Notice language
English

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Description

The purpose of the AI Act service desk is to support companies and public authorities in complying with the AI Act when they develop or use AI. For this purpose an interactive platform with information & support materials should be created by the Commission. This platform should include and an interactive human advice function, carried out by an external team but steered by a legal team in the AI Office.

The present tender aims to procure the services of the external team to provide human advice in response to requests submitted to the platform.

Awarded to

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

79111000

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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 519907-2025.