Call for tenders Services

Serviceärendehanteringssystem

Notice published in Swedish. The AI analysis summarises it for you in your language.

Applications due in 14 days — 6 November 2026 at 23:59

I want this contract Official notice and documents

“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).

Public buyer: Botkyrka kommun
Tumba
Place of performance: Tumba
Estimated value: €13,400,000 excl. VAT
Planned end of contract: 11 December 2027
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 9 October 2026
Notice language: Swedish

AI analysis: go for it or not?

Summary in English, criteria, documents to provide and a GO / NO GO verdict in one minute.

Create my free account

Unlimited analyses during the 14-day Pro trial, no card needed.

Description

Upphandlingen omfattar ett sammanhållet serviceärendehanteringssystem för Botkyrka kommun, med stöd för registrering, handläggning och uppföljning av serviceärenden samt spårbarhet och statistik. I omfattningen ingår nyttjanderätt, införande, verksamhetsanpassning, integrationer, migrering, utbildning, support, underhåll och uppdateringar. Närmare omfattning och krav preciseras i steg 2.

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

72268000 48219300 48445000 72261000 72263000 72267100

Partners and subcontractors

Contract too big or too broad for you alone? Bid as a temporary consortium, or offer your services as a subcontractor.

Create your free account to see who is looking for a partner on this contract, and to register.

Companies winning this type of contract in the region

Visma Proceedo AB · 1 contract won in 3 years
Omda AS · 1 contract won in 3 years
Atea Sverige AB · 1 contract won in 3 years

Possible partners for a temporary consortium or subcontracting… and competitors worth knowing.

Similar contracts already awarded

Contract	Winner	Amount
Upphandling av E-handels- och leverantörsfakturasystem Solna stad · 12 October 2026	Visma Proceedo AB	–
Verktyg för hantering av sociala medier Myndigheten för civilt försvar · 8 October 2026	Retriever Sverige AB	–
Biljettsystem Kungsbacka kommun · 5 October 2026	Tickster AB	–
Support och underhåll av affärssystem Unit4- Enterprise Resource Planning Region Stockholm, Trafiknämnden · 30 September 2026	Unit4 AB	–
IT-stöd för ST och BT-tjänstgöring Region Jönköpings län · 29 September 2026	Ortrac AB	–

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 699156-2026.