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Prestations d'accueil physique et téléphonique de visiteurs en secteur tertiaire, prestations d'accueil en espace culturel, prestations d'accueil évènementiel et fournitures associées

Notice published in French. The AI analysis summarises it for you in your language.

Official notice and documents

Public buyer: Union des Groupements d'Achats Publics
Marne La Vallée
Place of performance: Marne La Vallée
Estimated value: €95,643,200 excl. VAT
Amount awarded: €95,643,200 excl. VAT
Bids received: 1
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Negotiated procedure without prior publication
The buyer consulted a few companies directly: it is no longer possible to take part.
Publication: 30 July 2026
Notice language: French

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Description

Prestations d'accueil physique et téléphonique de visiteurs en secteur tertiaire, prestations d'accueil en espace culturel, prestations d'accueil évènementiel et fournitures associées

Awarded to

PENELOPE L'AGENCE

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

79511000

Winning prices for comparable contracts

A quarter below: €99,201
Median: €495,469
A quarter above: €1,200,000

Amounts awarded (excl. VAT) over the last 3 years for 5 contracts in the same CPV group (7951…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

Similar contracts already awarded

Contract	Winner	Amount
Permanence telephonique en dehors des heures d'ouverture de territoire habitat Territoire Habitat 90 · 22 October 2026	SOFRATEL CAT SARL	€85,520
Centre d'appel pour la gestion et le traitement des demandes d'interventions urgentes hors heures ouvrees VAL D'OISE HABITAT · 15 October 2026	SOFRATELCENTRE D'ACCUEILTELEPHONIQUE	€495,469
Prestations d'externalisation des appels en debordement sur le patrimoine de gennevilliers habitat GENNEVILLIERS HABITAT · 14 October 2026	ALTA ETIC	€291,700
Prestations de renfort du Centre de relations clients de l’INPI. INPI · 16 September 2026	Teletech International	€61,745,011
PRISE EN CHARGE ET TRAITEMENT DES APPELS LOCATAIRES EN DEBORDEMENT (Accord-cadre à bons de commandes) Valophis Habitat, OPH du Val de Marne · 17 August 2026	CONCENTRIX SAS FRANCE	€1,300,000

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 529542-2026.