Award notice Services
Stadsbreed CRM & case management
Notice published in Dutch. The AI analysis summarises it for you in your language.
- Public buyer
- AG Digipolis Antwerpen
Antwerpen - Place of performance
- 2020 Antwerpen, Antwerp
not published: buyer's address - Estimated value
- €50,000,000 excl. VAT
- Amount awarded
- €50,000,000 excl. VAT
- Bids received
- 4
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer. - Publication
- 19 November 2024
- Notice language
- Dutch
AI analysis: go for it or not?
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Description
De opdracht betreft het sluiten van een niet-exclusieve raamovereenkomst met één leverancier voor de uitbouw en het onderhoud van een stadsbreed geïntegreerd customer relationship en case managementplatform (hierna: CRM-platform’).
Awarded to
- Deloitte Consulting & Advisory BCE/KBO 0474.429.572
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
72000000
Winning prices for comparable contracts
- A quarter below
- €350,075
- Median
- €848,848
- A quarter above
- €2,559,924
Amounts awarded (excl. VAT) over the last 3 years for 206 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
Similar contracts already awarded
| Contract | Winner | Amount |
|---|---|---|
| RO Antwerp City Pass 2025 AG Digipolis Antwerpen · 13 August 2026 |
OTIPASS | €221,000 |
| Beheersoftware Kinderopvang AG Digipolis Antwerpen · 13 August 2026 |
Koning Apestaart | €10,000,000 |
| RO Openbaar Wifi AG Digipolis Antwerpen · 13 August 2026 |
Citymesh Integrator | €12,000,000 |
| Raamovereenkomst voor Netwerkapparatuur en bijhorende diensten en services AG Digipolis Antwerpen · 2 February 2026 |
ARCADIZ TELECOM TELENET |
€100,000,000 |
| Raamovereenkomsten Medewerkersportalen AG Digipolis Antwerpen · 5 September 2025 |
SPIKES COGNIT |
€7,000,000 |
Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 703915-2024.