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Raamovereenkomst digitalisering klantenreis helan

Notice published in Dutch. The AI analysis summarises it for you in your language.

I want this contract Official notice and documents

“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).

Public buyer: Helan Onafhankelijk Ziekenfonds
Wilrijk
Place of performance: 2610 Wilrijk, Antwerp
not published: buyer's address
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 24 April 2025
Notice language: Dutch

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Description

Helan wenst een oplossing te realiseren die klanten een geïntegreerde en gebruiksvriendelijke ervaring biedt bij het vervullen van hun behoeften. Dit vereist een naadloze samenwerking tussen verschillende producten en diensten, zowel online als offline. De digitalisering van deze klantreis speelt hierin een belangrijke rol.

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

72000000

Winning prices for comparable contracts

A quarter below: €350,075
Median: €848,848
A quarter above: €2,559,924

Amounts awarded (excl. VAT) over the last 3 years for 206 contracts in the same CPV group (7200…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

Likely competitors: who wins with this buyer in this field

Craftzing Group NV · 1 contract won
Cronos Public Services NV · 1 contract won
Nimble DPS BV · 1 contract won

Partners and subcontractors

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Companies winning this type of contract in the region

Cronos NV · 3 contracts won in 3 years
Deloitte Consulting & Advisory · 3 contracts won in 3 years
iO Belgium · 2 contracts won in 3 years
Cronos Public Services NV · 2 contracts won in 3 years
Centrum voor Informatica · 1 contract won in 3 years
OTIPASS · 1 contract won in 3 years
Citymesh Integrator · 1 contract won in 3 years
Koning Apestaart · 1 contract won in 3 years

Possible partners for a temporary consortium or subcontracting… and competitors worth knowing.

Similar contracts already awarded

Contract	Winner	Amount
Raamovereenkomst digitalisering klantenreis helan Helan Onafhankelijk Ziekenfonds · 11 November 2025	Cronos Public Services NV Craftzing Group NV Nimble DPS BV	€2,121
Erhebungssoftware für EVS und LWR Bundesrepublik Deutschland, vertreten durch das Bundesministerium des Innern, vertreten durch das Beschaffungsamt des BMI · 21 October 2026	hbits CV	€966,000
Het ontwikkelen van een software platform voor het beheer van de registratie en de resultaten van de neonatale screening Universitair Ziekenhuis Gent · 21 October 2026	Yapla	€496,888
Logiciel de comptabilité et gestion financière Hydria · 19 October 2026	VAN ROEY AUTOMATION	€121,736
Managed Service Provider ServiceNow Brussels Airport Company nv · 16 October 2026	Fujitsu Technology Solutions NV	€2,189,478

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 264591-2025.