Award notice Services

Raamovereenkomst voor de aankoop, programmatie en implementatie van Workforce Management Software

Notice published in Dutch. The AI analysis summarises it for you in your language.

Official notice and documents

Public buyer: i-mens vzw
Gent
Place of performance: 9052 Gent, East Flanders
Amount awarded: €413,223 excl. VAT
Planned end of contract: 4 May 2031
likely re-tender around November 2030
Bids received: 2
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 17 June 2025
Notice language: Dutch

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Description

i-mens vzw is op zoek naar een partner om een workforce management-software voor het Service Center te programmeren, te implementeren en de technische bijstand (assistance) en ondersteuning (support) ervoor te verzekeren.

Awarded to

VERINT SYSTEMS BELGIUM BCE/KBO 0822.861.193

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

72212333

Winning prices for comparable contracts

A quarter below: €204,662
Median: €515,016
A quarter above: €1,986,250

Amounts awarded (excl. VAT) over the last 3 years for 30 contracts in the same CPV group (7221…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.

Similar contracts already awarded

Contract	Winner	Amount
Elektronisch verpleegdossier i-mens vzw · 21 August 2026	CORILUS	€11,570,248
Oproep tot aanvraag tot deelneming - Raamovereenkomst voor de aankoop, programmatie en implementatie van een Omnichannel Communicatiesoftware i-mens vzw · 14 February 2024	Proximus NV	€1,286,833
Software voor facilitaire opvolging Stad Halle · 20 October 2026	3P	€98,280
Services pour l'implémentation et la maintenance applicative d'une plateforme RH pour l’administration du personnel, la gestion de la rémunération, le recrutement, la gestion des formations et de la performance Ores sc · 18 September 2026	SD Worx People Solutions SA	€12,696,930
Project Management Tool - aankoop en implementatie Aquafin NV · 11 September 2026	CEGEKA NV	€6,170,000

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 390989-2025.