PublizoomAward notice Mixed
Marché de services (accord-cadre mono attributaire) portant sur l’acquisition de dispositifs d’assistance digitale à domicile et la prestation de service d’une centrale d’appel y relative
Notice published in French. The AI analysis summarises it for you in your language.
- Public buyer
- AiDiDom
Saint-Marc - Place of performance
- 5003 Saint-Marc, Namur
not published: buyer's address - Amount awarded
- €6,897,000 excl. VAT
- Planned end of contract
- 1 September 2028
likely re-tender around March 2028 - Bids received
- 2
- Form
- Framework agreement
Multi-year contract: the buyer places orders as needs arise. - Procedure
- Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer. - Publication
- 26 June 2025
- Notice language
- French
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Description
Le marché porte sur la fourniture de dispositifs d’assistance digitale, leur installation ainsi que la maintenance nécessaire à ceux-ci et d’autres services y afférents, notamment les formations et les prestations de services d’une centrale d’appel y relative.
Awarded to
4 lots
- 2023.01 quater - 1
- 2023.01 quater - 2
- 2023.01 quater - 3
- 2023.01 quater - 4
CPV codes
European codes that classify what the contract is about. They are how we find the tenders for your trade.
30200000 30230000 64200000
Winning prices for comparable contracts
- A quarter below
- €376,210
- Median
- €1,209,336
- A quarter above
- €29,553,404
Amounts awarded (excl. VAT) over the last 3 years for 20 contracts in the same CPV group (3020…), excluding framework agreements. Half of the contracts fall between the two quartiles. TED source: mostly contracts above the EU thresholds, so amounts tend to be high.
Similar contracts already awarded
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|---|---|---|
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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 413544-2025.