Call for tenders Supplies

Aankoop, implementatie, integratie, ondersteuning en verdere optimalisatie van callcentersoftware.

Notice published in Dutch. The AI analysis summarises it for you in your language.

Applications due in 31 days — 23 November 2026 at 09:00

I want this contract Official notice and documents

“I want this contract”: tracking, reminders and a bid file prepared by AI (eligibility, schedule, cover letter, technical proposal).

Public buyer: Ziekenhuis aan de Stroom vzw (ZAS)
Antwerpen
Place of performance: 2030 Antwerpen
not published: buyer's address
Estimated value: €3,278,500 excl. VAT
Planned end of contract: 1 October 2031
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 23 October 2026
Notice language: Dutch

AI analysis: go for it or not?

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Description

ZAS wenst geïntegreerde en toekomstgerichte tooling te verwerven ter ondersteuning van centrale afsprakenplanning, centrale telefonie en decentrale secretariaten. De huidige callcentersoftware ondersteunt de schaal, complexiteit en toekomstambities van ZAS onvoldoende. Met deze opdracht wil ZAS bereikbaarheid, efficiëntie, uniformiteit en kwaliteit van de telefonische dienstverlening en afsprakenplanning structureel verbeteren.

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

48200000 48000000

Likely competitors: who wins with this buyer in this field

TOPDESK BELGIUM BVBA · 1 contract won
People Business BV · 1 contract won

Partners and subcontractors

Contract too big or too broad for you alone? Bid as a temporary consortium, or offer your services as a subcontractor.

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Similar contracts already awarded

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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 736130-2026.