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Notice published in German. The AI analysis summarises it for you in your language.

Public buyer: Berliner Verkehrsbetriebe, Bereich Einkauf/ Materialwirtschaft
Berlin
Place of performance: Berlin
Planned end of contract: 31 October 2030
likely re-tender around May 2030
Bids received: 10
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 21 August 2026
Notice language: German

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Call Center Dienstleistungen

European codes that classify what the contract is about. They are how we find the tenders for your trade.

79512000 79342300 79342320 79511000

Contract	Winner	Amount
Fortführung der Hotline für den Verbraucherservice Energie Bundesnetzagentur · 22 October 2026	gevekom GmbH	€198,976
Leistungen zum Betrieb der „VRM-Bedarfsverkehrs-Hotline" Verkehrsverbund Rhein-Mosel GmbH · 16 October 2026	O-TON Call Center Services GmbH	€1
Call-Center Leistungen Inbound (Auslagerung von Callvolumen) HEK-Hanseatische Krankenkasse · 29 September 2026	asf gmbh	–
(vergA) Rahmenvertrag Callcenter-Leistungen Bundesdruckerei GmbH · 24 September 2026	hello.de AG Interact Tele Service AG	€9,020,000
First-Level-Helpdesks für ausgewählte zentrale Statistiken des Statistischen Bundesamtes Bundesrepublik Deutschland, vertreten durch das Bundesministerium des Innern, vertreten durch das Beschaffungsamt des BMI · 24 July 2026	aLIVE-Service GmbH	€715,000

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 580316-2026.