Award notice Services

Accueil téléphonique (inbound)

Notice published in French. The AI analysis summarises it for you in your language.

Public buyer: Banque nationale de Belgique
Bruxelles
Place of performance: 1000 Bruxelles
not published: buyer's address
Estimated value: €480,000 excl. VAT
Amount awarded: €402,920 excl. VAT
Planned end of contract: 1 February 2029
likely re-tender around August 2028
Bids received: 1
Procedure: Restricted procedure
You first submit an application; only shortlisted candidates are invited to bid.
Publication: 27 January 2025
Notice language: French

AI analysis: go for it or not?

Summary in English, criteria, documents to provide and a GO / NO GO verdict in one minute.

Unlimited analyses during the 14-day Pro trial, no card needed.

Accueil téléphonique (inbound)

European codes that classify what the contract is about. They are how we find the tenders for your trade.

79510000

Contract	Winner	Amount
Marché public de services de call center pour Bruxelles Formation Institut bruxellois francophone pour la Formation professionnelle · 26 January 2026	B-CONNECTED	€1,200,000
Centre d'appels externalisé (Call center) pour Resa secteur gaz et secteur électricité RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale · 27 February 2025	N-Allo sa	€11,981,975
Aanwijzing van een 24/24 & 7/7 telefonische receptiedienst. SC en Bord de Soignes · 8 November 2024	SA CAPTEL	€293,880
Raamovereenkomst voor extern call-en/of contact center Woonhaven Antwerpen · 10 July 2024	WEngage	€343,550
Exploitatie van een multikanaal klantencontactcentrum Thuispunt Gent bv · 2 July 2024	WEngage NV	–

Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 55897-2025.