Call for tenders Services

Dialogmanagement und Kundenservice

Notice published in German. The AI analysis summarises it for you in your language.

Applications due in 20 days — 12 November 2026 at 10:00

I want this contract Official notice and documents

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Public buyer: AOK Baden-Württemberg
Stuttgart
Place of performance: Stuttgart
Form: Framework agreement
Multi-year contract: the buyer places orders as needs arise.
Procedure: Competitive negotiated procedure
You first submit an application; shortlisted candidates bid, then negotiate with the buyer.
Publication: 7 October 2026
Notice language: German

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Description

Gegenstand des Vergabeverfahrens ist der Abschluss eines Rahmenvertrages mit einem Auftragnehmer über die bedarfsabhängige Erbringung von Leistungen im Bereich Dialogmanagement und Kundenservice. Die Leistungen umfassen insbe-sondere die Durchführung von Inbound- und Outbound-Kommunikation (Kunden-bindung) sowie weitere, im Leistungsverzeichnis näher beschriebene Dienstleistungen im Bereich Kundenservice.

CPV codes

European codes that classify what the contract is about. They are how we find the tenders for your trade.

79512000

Likely competitors: who wins with this buyer in this field

follow red GmbH · 1 contract won
Produkt + Markt · 1 contract won

Partners and subcontractors

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Source : TED – Office des publications de l'Union européenne © Union européenne, données retraitées. Reference 690911-2026.